Voice Design

As a former Alexa Evangelist, I use my UX and linguistic background along with node.js skills to create multi-modal experiences. This work is fascinating and challenging too, because voice recognition is a nascent technology and dialog design takes finesse. But I'm genuinely captivated by this work and want to keep inventing, learning, and helping to build optimum voice experiences.

Portfolio

select samples

Show Master

Demo Goes here…

Custom Skills

Brief story goes here…

Link to Phone Booth on App Store Goes Here
Link to Telefonzelle on App Store Goes Here

Link to Fortune Cookie on App Store Goes Here
Link to Glückskeks on App Store Goes Here

Smart Home Prototype

https://vimeo.com/

NodeMCU Project
inspired by: Sid’s Classroom and
The Makers Workbench

Icon-Maker

Icon-Maker

THE CHALLENGE
When publishing mobile apps, games, or skills for Alexa – developers often lack the tools or design eye to produce good looking graphics. If they don’t have access to creative talent or a ready-made icon library, the lack of graphics can be a barrier to publishing. In order to facilitate efficient publishing to the Alexa skills store, I designed and built the Icon-Maker tool.

STRATEGY
The idea was to create a free online tool so that developers could use it within a browser anywhere. Although there are a number of similar web-based tools with large icon libraries, sifting through all of the glyphs can be tedious and time consuming. Therefore one of the cornerstones of building the Icon-Maker, was creating a database and tagging each glyph with keywords and categories. This allowed me to implement search and filter functionality – which saves loads of time in terms of icon discovery. Another advantage was being able to add unique glyphs to the library as needed. Each time we publish new templates, there’s an opportunity to provide new icons that go with that particular theme. (Think “City Guide” and iconic landmarks such as the Space Needle, Empire State Building, etc.)

WHAT I DELIVERED
-Leveraged open source icon fonts to provide 650+ glyphs
-Built the tool using jQuery, CSS, HTML
-Created a database and assigned keywords and categories to each glyph
-Implemented category filter and keyword search to speed browsing/finding icons
-Added approximately 100 new icons (created them in Adobe Illustrator)
-Managed the review and approval processes

TRY IT OUT
URL: bit.ly/icon-maker
U: “alexa”
P: “beammeup”

Alexa Pi

AlexaPi-blue

BRINGING ALEXA PI TO LIFE
Recently, I created a new skill for Alexa and found the process easy and enjoyable- until I began testing in the simulator. Without the lights and feedback of a physical device, I felt severely limited in my understanding of voice interaction and the natural language experience.

Unwilling to spend $179.99, I invented my own Echo with the help of an online tutorial (https://github.com/amzn/alexa-avs-raspberry-pi/blob/master/README.md), and a handful of spare parts: Raspberry Pi 3, Logitech speaker, USB microphone, and a discarded whiskey bottle container.

Although the AVS tutorial led to a successful outcome in the technical sense (i.e., it yields a working “Alexa Pi”) – there was something missing. I needed more feedback – something that showed me the device was working. I also wanted a clear indication of when it was my turn to speak and when Alexa was about to say something.

VOICE & GESTURE
To be more precise, what was missing from the conversation were the usual tonal shades of color, facial expression, and gesture. To solve this problem I wanted to add a string of flexible lights and found NeoPixels would do the trick.

WHAT I LEARNED
While making “Alexa-Pi” I learned how to prototype on 2 popular circuit boards (Arduino and Raspberry Pi), how to code in 3 simple scripting languages, and how to interact with 1 exciting service -AVS. As a result, I’m very excited about voice technology and the seemingly infinite applications for IoT, connected home, and natural language UX design.

Maraschino App

https://vimeo.com/

HOME
http://maraschino.lizmyers.webfactional.com

Genesis
“Necessity is the mother of invention” and with thousands of tiny glyphs to choose from – finding the right icons for your project can be tedious and time consuming. This was the genesis for the project – addressing these core needs:

  1. Visual tools to help browse, filter, search more efficiently
  2. Easy access to corresponding classes or code
  3. Method of refining selection set to build a cohesive family
  4. Method of SAVING selections by project
  5. Better naming conventions/consistency

WHAT I DID
– Created BB10 icon library
– Added 50 Healthcare icons (July 2015)
– Added categories and keywords to all icons
– Created the search and print features to find and manage icons

BENEFITS
– Save time hunting for the right icons
– View glyphs in proximity – build cohesive family
– Save your selections and corresponding codes

GITHUB
https://github.com/LizMyers/maraschino

Amazon

Guest-Blog-Post

CHALLENGE
Teaching developers how to create and produce app icons (in up to 40 different sizes) efficiently.

WHAT I DID
1. Researched automation techniques in Adobe Illustrator
2. Wrote several JavaScripts to streamline production
3. Produced 3 video tutorials (20 min total) in Premiere Pro

RESULTS
Beyond the blog post, custom templates and scripts, this experience has inspired me to write a book, appGRAFIX, slated for publication in Summer 2016.

LINKS
Read the full article on developer.amazon.com
Download the templates/scripts

EatFit

https://vimeo.com/

CREDITS
JS Animation inspired by CodePen:
http://codepen.io/chriscoyier/pen/Bqilj?editors=110

2Scoops App

[rev_slider 2Scoops]

 

GENESIS
One of the best books I’ve read on mobile design is Tapworthy by Josh Clark. In fact, I was so inspired by the in-depth analysis of iOS patterns and Josh’s observations about mobile UX overall – that I enrolled in his online course. During those 10 weeks, I wrote the creative brief, created the sketches, produced mockups, and built a working prototype for 2Scoops.


There are 3 prmary mobile use cases:

– I’m local
– I’m multi-tasking
– I’m borded

-Josh Clark

WHY GELATO?
Beyond SMS & calls, one of the most frequent uses of mobile devices is navigation. I wanted to build upon the first use case: “I’m Local – what’s nearby?”. Drawing upon previous experience living in Italy – I also wanted to build on the experience of discovering new flavors and gelato shops. For several weeks I visited local purveyors, tasting, comparing, selecting for the database.

LESSONS LEARNED
Perhaps the biggest lesson of all was that time to market is crucial and that using well honed skills in HTML, CSS, JS is the fastest way to publish an app. (This goes double for publishing cross-platform.) Initially, I published 2Scoops using Appecelerator Titanium – a very powerful JS framework. Gradually though – keeping up with the framework and APIs became more work than building the app.

If speed is the top priority, I would recommend jQuery Mobile and packaging/publishing with PhoneGap Build. If performance is paramount, then it may be worth leanring a JS framework like Appcelerator Titanium or Sencha Touch.

RESULTS
Two Scoops was a finalist in the App Circus competition held at BlackBerry JAM Orlando in 2012. Currently, it’s available for Android and iOS devices.

Download for Android

Download for iOS

RS Mobile/Site Redesign

[rev_slider RS]

 

ASSIGNMENT
When I first met RS they were experiencing an extraordinary degree of shopping cart abandonment. According to their analysis, this was due to products being too difficult to find. Therefore my remit was to improve the UX around search and buy. They had budgeted 30 odd days – which I thought generous considering the very limited scope of work.

WHAT I DID
Beginning with an “expert review” or first-person immersion into their site, I began shopping and buying items from RS online. There were indeed immediate improvements that could be made to the home and checkout pages as they had surmised. But the real problem, I discovered, was everything in between.


The portal site was dated and missing a lot of the functionality we take for granted today

There was only one view of search results – an endless AJAX-driven list

It was nearly impossible to identify the right parts from product titles & tiny thumbnails

Further research yielded glaring omissions like compare views and social shopping. The latter was really important because, 1/2 of the personas I had identified were junior employees. They didn’t yet have the expertise necessary to make final buying decisions on their own. They needed a way of saving product pages and sharing them with more senior staff to confirm their selections.

In sum, the project that was initially budgeted for 30 some days grew to 18 months(!), during which time I redesigned the entire portal from the ground up. In collaboration with the lead UX Designer from RS, I championed the user-centered design process -creating wireframes, visual mockups, and HTML5 prototypes. Using responsive design techniques, the site became accessible from tablet and mobile devices as well.

WHAT I DELIVERED

Led the user-centred design process

Personas, wireframes, mockups, & HTML5 prototypes

Design documentation and working front-end code

Further insights/data from usability studies

RESULTS

Dramatically increased conversion rates

VISA payWAVE

[rev_slider Visa]

 

ASSIGNMENT
VISA payWAVE was a big project and the Creative Director at Icon Mobile needed help developing the signature user journeys.

MY ROLE: UX/UI Designer
I created extensive flow documents detailing both the user experience and the visual “look and feel”. Regular drafts became the foundation of client review meetings and later formed the basis of a comprehensive style guide. The detailed style guide along with a working prototype comprised the main deliverables to the implementation team at VISA, Europe.

WHAT I DELIVERED

Signature journeys

High fidelity mockups

Comprehensive style guide

Visual assets

Smooth handover to implementation team

Loyalzoo

[rev_slider Loyal]

 

WHAT IS LOYAL ZOO?
Loyalzoo is a mobile app for keeping track of your loyalty points on your phone. There’s also a corresponding app for merchants allowing them to manage marketing campaigns, grant awards, and track results.

ASSIGNMENT
Given my experience working with JS frameworks for BB10 devices, I was asked to recommend a mobile web strategy and to build the web app version for both BB10 and Windows Phones.

RESULTS
I delivered working versions of the Loyalzoo App for BB10 and Windows. In the process, I learned a ton about jQuery Mobile, REST, and JSON. I’m certain these skills will come in handy in the near future – especially when building rapid prototypes across all major platforms.

Fast Facts

In May, 2016 I became an Alexa Evangelist! Here are some highlights:

87

Workshops & Hackathons

100000

Miles Traveled  

35

Alexa Skills

6

Customer Countries

 

 

Reviews

Here are a few comments from customers and colleagues.
Further testimony available upon request - just get in touch.

     

  • Silvia Bormüller,<br />
Head of Voice Interfaces in Munich

    “Liz is a fantastic speaker and a very creative person. People at my meetups and hackathons just love her!”

    Silvia Bormüller,
    Head of Voice Interfaces in Munich
  • Mark Doherty<br />
VP Product at Monitise

    “Liz has produced world class tutorial videos and marketing vehicles. We will definitely be working together again!”

    Mark Doherty
    VP Product at Monitise
  • Luca Sale<br />
Manager - Solutions Architects at Amazon

     “Working with Liz is an absolute pleasure! You can see her attention to detail and drive for excellence in the quality of the work she delivers.”

    Luca Sale
    Manager - Solutions Architects at Amazon
  • Nancy Perlman<br />
Design Research at Grit

    “Liz is that rare combination of designer and developer
    – the needle in the haystack… “

    Nancy Perlman
    Design Research at Grit
  • Tony Russell-Rose<br />
Founder & Director at UX Labs

    “Liz is one of those rare people -equally comfortable generating ideas as implementing them. If you need someone who truly thinks & works cross-platform, talk to Liz.” 

    Tony Russell-Rose
    Founder & Director at UX Labs
  • Rick Jones<br />
VP Strategic Marketing at Matomy Media Group

     ” …I could tell that her awareness of current thought and trends
    could be quite inspirational.”

    Rick Jones
    VP Strategic Marketing at Matomy Media Group
  • Don Turner<br />
Senior Developer Advocate at Google

     “Liz is an exceptional designer and a great person to work with. She is quick to understand client requirements and never fails to deliver on them.”

    Don Turner
    Senior Developer Advocate at Google

     

  • Silvia Bormüller,<br />
Head of Voice Interfaces in Munich

    “Liz is a fantastic speaker and a very creative person. People at my meetups and hackathons just love her!”

    Silvia Bormüller,
    Head of Voice Interfaces in Munich
  • Mark Doherty<br />
VP Product at Monitise

    “Liz has produced world class tutorial videos and marketing vehicles. We will definitely be working together again!”

    Mark Doherty
    VP Product at Monitise
  • Luca Sale<br />
Manager - Solutions Architects at Amazon

     “Working with Liz is an absolute pleasure! You can see her attention to detail and drive for excellence in the quality of the work she delivers.”

    Luca Sale
    Manager - Solutions Architects at Amazon
  • Nancy Perlman<br />
Design Research at Grit

    “Liz is that rare combination of designer and developer
    – the needle in the haystack… “

    Nancy Perlman
    Design Research at Grit
  • Tony Russell-Rose<br />
Founder & Director at UX Labs

    “Liz is one of those rare people -equally comfortable generating ideas as implementing them. If you need someone who truly thinks & works cross-platform, talk to Liz.” 

    Tony Russell-Rose
    Founder & Director at UX Labs
  • Rick Jones<br />
VP Strategic Marketing at Matomy Media Group

     ” …I could tell that her awareness of current thought and trends
    could be quite inspirational.”

    Rick Jones
    VP Strategic Marketing at Matomy Media Group
  • Don Turner<br />
Senior Developer Advocate at Google

     “Liz is an exceptional designer and a great person to work with. She is quick to understand client requirements and never fails to deliver on them.”

    Don Turner
    Senior Developer Advocate at Google
Adobe
Amazon
Microsoft
Visa
Vodafone

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